FAQ — answers to the most frequent questions ⸻ How much do your...
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2025-11-10 19:02:49
FAQ — answers to the most frequent questions
⸻
How much do your services cost and how much do you charge for the selection?
We do charge a separate fee for our services. It is fixed and amounts to 1,000 euros. This amount is already included in the general calculation when buying a turnkey car.
But it is important to understand that compared to other expenses such as shipping, customs clearance, certificate of conformity, ecotaxa, broker services, our commission is a small part of the total amount.
We accompany the client at all stages — from the selection and inspection of the car to the completion of all documents. Thanks to our access to the OpenLane private auction, you get:
– wholesale price,
– complete history of the car,
– 100% fair mileage,
– legal purity,
– and you become the first owner in Serbia.
Each car is calculated individually based on its catalog value.
The fresher the car and the lower the mileage, the higher the cost of paying customs duties.
The older the car is and the mileage is higher, the lower these costs are.
⸻
What is included in the turnkey price?
The turnkey price includes:
• purchase at auction plus
• auction commission
• delivery to Serbia,
• customs clearance,
• AMCC certificate,
• Ecotaxa payment,
• Customs broker services,
• the cost of our services.
Important: registration, technical inspection and registration are not included in the price of the contract. In the cities of Belgrade, Novi Sad and Subotica, we provide this service additionally. In other regions, registration is carried out by the client.
⸻
How does car registration work in Serbia?
We deliver the car to Serbia and are fully engaged in customs clearance and preparation of a complete package of documents for registration.
In the cities of Belgrade, Novi Sad and Subotica, we can also help with car registration. However, this service is NOT included in the price of the contract and is paid separately. In other regions, the registration process is carried out by the client independently.
⸻
Which cars can I pick up within my budget?
We have access to an extensive database of cars at European auctions. You name the desired budget, and we immediately see which cars are available in this price range. We select only those options that will not require investments after purchase. In each case, we explain exactly what you will get for your money and help you find the best option.
⸻
How long does the whole process take — from the selection to the delivery of the car?
The whole process usually takes 3 to 6 weeks. It depends on the speed of delivery, the workload of customs and the time of delivery of documents. We provide guidance at the beginning of the transaction and keep you informed at every stage.
⸻
How can I be sure of the technical condition of the car?
Excellent question — you are absolutely right that you need to know the technical condition of the car before buying. We are dealing with this issue very clearly and professionally, and here is exactly how:
We work mainly with the OpenLane auction. This is an auction of legal entities for legal entities, where cars are sold not by private owners, but by large leasing or corporate structures. It is thanks to this that the price is obtained as for a wholesale buyer — and at this price we bring cars here to Serbia.
Before the sale, each car undergoes a detailed inspection by independent experts involved in the auction. They are not interested in selling — their task is to objectively assess the condition of the car.
Also, most of the cars are leased. This means that they were serviced by authorized dealers according to the regulations. If there were malfunctions, they were fixed in a timely manner.
You get:
• Full photo report,
• Fault report,
• Service history,
• If necessary, a carVertical or autoDNA report.
There are no "surprises" after the purchase — everything is transparent before payment. You get a car that meets the specified parameters.
⸻
How much do your services cost and how much do you charge for the selection?
We do charge a separate fee for our services. It is fixed and amounts to 1,000 euros. This amount is already included in the general calculation when buying a turnkey car.
But it is important to understand that compared to other expenses such as shipping, customs clearance, certificate of conformity, ecotaxa, broker services, our commission is a small part of the total amount.
We accompany the client at all stages — from the selection and inspection of the car to the completion of all documents. Thanks to our access to the OpenLane private auction, you get:
– wholesale price,
– complete history of the car,
– 100% fair mileage,
– legal purity,
– and you become the first owner in Serbia.
Each car is calculated individually based on its catalog value.
The fresher the car and the lower the mileage, the higher the cost of paying customs duties.
The older the car is and the mileage is higher, the lower these costs are.
⸻
What is included in the turnkey price?
The turnkey price includes:
• purchase at auction plus
• auction commission
• delivery to Serbia,
• customs clearance,
• AMCC certificate,
• Ecotaxa payment,
• Customs broker services,
• the cost of our services.
Important: registration, technical inspection and registration are not included in the price of the contract. In the cities of Belgrade, Novi Sad and Subotica, we provide this service additionally. In other regions, registration is carried out by the client.
⸻
How does car registration work in Serbia?
We deliver the car to Serbia and are fully engaged in customs clearance and preparation of a complete package of documents for registration.
In the cities of Belgrade, Novi Sad and Subotica, we can also help with car registration. However, this service is NOT included in the price of the contract and is paid separately. In other regions, the registration process is carried out by the client independently.
⸻
Which cars can I pick up within my budget?
We have access to an extensive database of cars at European auctions. You name the desired budget, and we immediately see which cars are available in this price range. We select only those options that will not require investments after purchase. In each case, we explain exactly what you will get for your money and help you find the best option.
⸻
How long does the whole process take — from the selection to the delivery of the car?
The whole process usually takes 3 to 6 weeks. It depends on the speed of delivery, the workload of customs and the time of delivery of documents. We provide guidance at the beginning of the transaction and keep you informed at every stage.
⸻
How can I be sure of the technical condition of the car?
Excellent question — you are absolutely right that you need to know the technical condition of the car before buying. We are dealing with this issue very clearly and professionally, and here is exactly how:
We work mainly with the OpenLane auction. This is an auction of legal entities for legal entities, where cars are sold not by private owners, but by large leasing or corporate structures. It is thanks to this that the price is obtained as for a wholesale buyer — and at this price we bring cars here to Serbia.
Before the sale, each car undergoes a detailed inspection by independent experts involved in the auction. They are not interested in selling — their task is to objectively assess the condition of the car.
Also, most of the cars are leased. This means that they were serviced by authorized dealers according to the regulations. If there were malfunctions, they were fixed in a timely manner.
You get:
• Full photo report,
• Fault report,
• Service history,
• If necessary, a carVertical or autoDNA report.
There are no "surprises" after the purchase — everything is transparent before payment. You get a car that meets the specified parameters.